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'100 Great Leading Through Frustration Ideas.' In this latest addition to the highly successful 100 Great Ideas series, readers will find a comprehensive guide to overcoming one of the most frequently held emotions at work today: frustration. This book provides a practical framework for leading youself and others through frustration. Starting from a simple 5-step plan - Understand, Plan, Act, Observe and Reframe - this wise and wide-ranging guide shows you how to address your frustrations in a fresh and constructive way, and use them as a springboard to new breakthroughs.