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This book comes at a time of recognition of the emotional needs of people with disabilities and emotional distress, following the disclosures at Winterbourne View, a secure facility for people with learning disabilities. It provides a model for understanding behaviour from the position of trauma and emotional distress and an approach to providing suitable services to enable people to have a better life. For many years, the more distressed individuals with disabilities have been detained in secure or other restricted services. This model is person-centred, acknowledges that people behave in distressing and challenging ways because of the traumatic life experiences they have had. It provides help for the staff working with them as well as the individuals themselves by addressing individual and systemic ways of working.The author has many years of experience of working with the client group and provides insight into the conditions and the solutions, giving real hope of a better quality of life for traumatised individuals.