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Groupware is where software is heading. Every information professional and software developer needs to know about Groupware as their jobs will depend upon it. This book maps the Groupware terrain, covering technology and standards including e-mail and messaging, group calendaring and scheduling, and document and image management. "Groupware" discusses vendor strategies such as Lotus Notes and Microsoft, DEC, AT&T, and implementation strategies and case studies including using Groupware at Intel and Groupware at the World Bank.