Managing the Matrix - The Secret to Surviving and Thriving in your Organization

A comprehensive guide to excelling in a complex matrix organization§Despite a growing frustration with its structure and the challenges it presents to managers, the matrix organizational structure remains widely used. Addressing increasingly important skills in our unstable global economy, How to Survive and Thrive in a Matrix Organization shares the knowledge, talents, and attitudes essential to succeeding in a matrix organization. This book uniquely concentrates on surviving within a matrix organization instead of addressing the design and management of one. With an emphasis on mending common developmental shortfalls, the book focuses on communication, influencing, coaching, negotiation, and conflict management. Using this handbook as a reference, you can learn the benefits and primary challenges of matrix structures and which tools, techniques, and tips can enhance your operation within a matrix structure in the increasingly challenging and complex global environment.§Addresses universal modern work problems, such as multiple reporting lines, lack of role clarity, confusion over accountability, constant restructuring, and circuitous decision making, that detract from job performance and diminish job satisfaction§Author Dawn Metcalfe shares her real-life experiences as a successful performance consultant based in Dubai§This guide incorporates practical case studies from major international organizations, such as Acer, General Motors, Nokia, Proctor & Gamble, and Phillips§Ideal for leaders and managers working within a matrix organization, How to Survive and Thrive in a Matrix Organization provides practical solutions to the complex problems that arise daily in these systems.