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How newly-promoted leaders can effectively transition from employee to boss Development Dimensions International (DDI) is one of the world's largest training companies, offering unprecedented management training to 150,000 people annually. Now, a team of their esteemed leaders has collaborated to bring business professionals First-Time, Frontline: A Guide to the Toughest Leadership Job in the World. With a mix of research, stories, and practical tips, First-Time, Frontline helps prepare newly-promoted leaders to succeed in their roles. It covers the major transitional challenges faced by a newly-appointed leader and trusted data that indicates how well a frontline leader is handling these challenges. Additionally, it introduces the two key roles for a frontline leader, and offers advice on the skills needed for each role. Serves as an excellent supplementary text to DDI's most popular training course Shows frontline leaders how to prepare their own development plan Details the steps to outline a personal leadership learning journey If you're attending a DDI training course or are a recently promoted frontline leader looking to excel in your new role, First-Time, Frontline has you covered.